Contact Information

RiverTrail Mercantile is located in Advance, North Carolina. We are a unique online retailer of high fashion, quality name brand cowgirl and cowboy boots.

RiverTrail Mercantile / 3313 Highway 64 East / Advance, NC 27006

Email - THE BEST WAY TO REACH US!

General questions or inquiries, please email us at:  customerservice@rivertrailmercantile.com

Questions about an existing order, please email us at:  orders@rivertrailmercantile.com

Shipping questions, please email us at:  shipping@rivertrailmercantile.com

Returns and exchanges questions, email us at:  returns@rivertrailmercantile.com

Phone:  336-998-8800 (Click for Hours)

Shipping Information

Products are shipped Monday – Friday. Orders received after 10 am will ship the following day.

E-mail Confirmation

An email confirmation that we have received your order will be sent within 24 hours of the next business day.