Contact Information
RiverTrail Mercantile is located in Advance, North Carolina. We are a unique online retailer of high fashion, quality name brand cowgirl and cowboy boots. Our building acts as a warehouse. We are not open to the public for in store shopping. Unfortunately, our small family business is short staffed for telephone assistance. Several of our employees work off site. However, the emails below are tended to quickly - expect a response within 24 hours! Your patience and understanding is sincerely appreciated.
RiverTrail Mercantile / 3313 Highway 64 East / Advance, NC 27006
Email - THE BEST WAY TO REACH US!
General questions or inquiries, please email us at: customerservice@rivertrailmercantile.com
Questions about an existing order, please email us at: orders@rivertrailmercantile.com
Shipping questions, please email us at: shipping@rivertrailmercantile.com
Returns and exchanges questions, email us at: returns@rivertrailmercantile.com
Phone: 336-998-8800 (Click for Hours) ***VERY LIMITED AVAILABILITY***
Shipping Information
Products are shipped Monday – Friday. Orders received after 10 am will ship the following day.
E-mail Confirmation
An email confirmation that we have received your order will be sent within 24 hours of the next business day.